No. 1 European
Contact Center Software

Grow Your Business

Fastlead generation

HighConversion Rate

BetterCustomer Service


Boost your sales with effective outbound campaigns, minimizing losses and improving productivity of your telesales team. Generate extra profit with personalized and fast customer service, communicate with your clients anywhere and on any device. Work smarter with a powerful and easy to use multi-channel communication tool (phone, mail, chat, sms, social media).

Focus Contact Center is a cloud-based innovative technology available globally, scalable, reliable (99,99%) and secure with IBM Softlayer. It is compliant with the new EU regulations. Open API enables easy integration with most CRMs and other applications.

Benefit from our experience based on working with 2,000 enterprises and a highly supportive IT & customer service team.

See case studies of how our solution helped to grow many companies! »

Try your demo for free!

Professional call center / contact center tool
instead of expensive corporate applications!

Our technology is used every day by sales and customer service in both large and small companies representing all industries.

Call Center

The process of implementation of Call Center for sales and inbound comunication in our company went as according to plan - on time, reliably and with considerable care and needed features.

Piotr Kurzydlo
Regional Manager,

Infoline & Virtual PBX

We were able to reduce costs of PBX thanks to the cloud platform. We are able to be better at reaching out B2B and B2C clients. Additionally, all updates are delivered to us for free.

Tomasz Budziejewski
IT Administrator, Holmes Place

Infoline & Contact Center

Focus Contact Center is able to fulfil all our need, thanks to its rich features like IVR, ACD, CRM integration. We chose Focus Telecom, because it is a distinguished company and is worthy of recommendation.

Igor Aleksandrowicz
Branch Manager, 99rent Kurzydlo

Telemarketing Call Center

Focus Contact Center delivers functions like telesales, inbound, IVR, livechat, mail which are suited to the needs of our clients. System works like a reliable business partner, providing constant support in delivering various types of projects without capex.

Krzysztof Muszynski
CEO, Call Center House

Contact Center

For our company high quality of calls is at most importance,with other multichannel communication sms, mail, chat, facebook. being available 24/7. Thanks to Focus Contact Center our clients are able to communicate with us at any time.

Alina Dybas
Sales Director, MyTravel

Contact Center

When we chose Focus Contact Center not only did we receive the newest technology, but also training for all our workers along with technical support. With that we are able to concentrate better on developing our offer and the relationships with clients.

Wojciech Hasko
IT Coordinator, City Service Polska Sp. z o. o.

Focus Telecom is the fastest growing Central European company driven by innovative technology

United States office:

RocketSpace Suites
180 Sansome St. IV floor
San Francisco, CA 94104
phone: +44 203 769 18 39

European office:

Focus Telecom Polska Sp. z o.o.
04-041 Warsaw,
101a Ostrobramska Street, Poland
tel.: +48 222 286 286   •