Boost your sales with effective outbound campaigns, minimizing losses and improving productivity of your telesales team. Generate extra profit with personalized and fast customer service, communicate with your clients anywhere and on any device. Work smarter with a powerful and easy to use multi-channel communication tool (phone, mail, chat, sms, social media).
Focus Contact Center is a cloud-based innovative technology available globally, scalable, reliable (99,99%) and secure with IBM Softlayer. It is compliant with the new EU regulations. Open API enables easy integration with most CRMs and other applications.
Benefit from our experience based on working with 2,000 enterprises and a highly supportive IT & customer service team.
The process of implementation of Call Center for sales and inbound comunication in our company went as according to plan - on time, reliably and with considerable care and needed features.
Regional Manager, Pracuj.pl
We were able to reduce costs of PBX thanks to the cloud platform. We are able to be better at reaching out B2B and B2C clients. Additionally, all updates are delivered to us for free.
IT Administrator, Holmes Place
Focus Contact Center is able to fulfil all our need, thanks to its rich features like IVR, ACD, CRM integration. We chose Focus Telecom, because it is a distinguished company and is worthy of recommendation.
Branch Manager, 99rent Kurzydlo
Focus Contact Center delivers functions like telesales, inbound, IVR, livechat, mail which are suited to the needs of our clients. System works like a reliable business partner, providing constant support in delivering various types of projects without capex.
CEO, Call Center House
For our company high quality of calls is at most importance,with other multichannel communication sms, mail, chat, facebook. being available 24/7. Thanks to Focus Contact Center our clients are able to communicate with us at any time.
Sales Director, MyTravel
When we chose Focus Contact Center not only did we receive the newest technology, but also training for all our workers along with technical support. With that we are able to concentrate better on developing our offer and the relationships with clients.
IT Coordinator, City Service Polska Sp. z o. o.
Focus Telecom is the fastest growing Central European company driven by innovative technology
180 Sansome St. IV floor
San Francisco, CA 94104
phone: +44 203 769 18 39
Focus Telecom Polska Sp. z o.o.
101a Ostrobramska Street, Poland
tel.: +48 222 286 286